If a product is not for you the return window is 10 days from the day it is delivered . The detail is on this page.

Eligible returns

We can accept a return so long as the item is unused, complete, and still has its packaging and invoice.

  • The invoice included
  • Unused, in the condition it reached you
  • The box it came in, plus tags, manuals and fittings

What cannot

  • Anything reported once the 10 days window has passed
  • Items sent back without the box, fittings or accessories
  • Items damaged after delivery through use, drops or wrong assembly
  • Products the listing flags as final sale

We do not offer a direct exchange

Exchanges are not something we run — we do not offer a direct exchange. The item comes back, the money goes back, and you reorder.

Paying for the return

Faulty, damaged, wrong or incomplete goods come back at our expense . The 48-hour report and the unboxing video are all we need.

If you simply changed your mind, the return courier is your cost, though we never add a restocking fee.

Refunds

After the return arrives and we have inspected it expect the refund within 7 business days of it reaching us ; money paid by UPI returns to that UPI ID; cash paid to the courier comes back by bank transfer.

Expect a short lag at your bank’s end . We cannot speed that part up.

Starting a return

Email [email protected]. If you would rather speak to someone, call +91 8048738107. Include the order number, the problem, and, for damage or a wrong item, the unboxing video You get the return address and the next step by reply.