If a product is not for you the return window is 10 days from the day it is delivered . The detail is on this page.
Eligible returns
We can accept a return so long as the item is unused, complete, and still has its packaging and invoice.
- The invoice included
- Unused, in the condition it reached you
- The box it came in, plus tags, manuals and fittings
What cannot
- Anything reported once the 10 days window has passed
- Items sent back without the box, fittings or accessories
- Items damaged after delivery through use, drops or wrong assembly
- Products the listing flags as final sale
We do not offer a direct exchange
Exchanges are not something we run — we do not offer a direct exchange. The item comes back, the money goes back, and you reorder.
Paying for the return
Faulty, damaged, wrong or incomplete goods come back at our expense . The 48-hour report and the unboxing video are all we need.
If you simply changed your mind, the return courier is your cost, though we never add a restocking fee.
Refunds
After the return arrives and we have inspected it expect the refund within 7 business days of it reaching us ; money paid by UPI returns to that UPI ID; cash paid to the courier comes back by bank transfer.
Expect a short lag at your bank’s end . We cannot speed that part up.
Starting a return
Email [email protected]. If you would rather speak to someone, call +91 8048738107. Include the order number, the problem, and, for damage or a wrong item, the unboxing video You get the return address and the next step by reply.